Terms of Service

1. Provider, scope, and acceptance

Internet Investments Group operates OnlyFit at getonlyfit.com and provides related account and mobile app services. “We”, “us”, and “our” mean Internet Investments Group. By creating an account, using the service, or confirming a paid purchase, you accept these terms. These terms also apply to the OnlyFit app on Meta Quest.

Our Privacy Policy explains how we handle personal information, our Subscription Terms cover paid billing and cancellation, and our Refund Policy explains refund requests. The price and billing interval you confirm at website checkout or in the applicable app-store purchase flow govern your purchase, subject to mandatory legal rights.

2. Eligibility and account security

OnlyFit is intended for adults aged 18 or older. Give accurate account information, use an email address you control, and keep sign-in codes secure. Contact us promptly if you believe your account has been accessed without permission.

We may restrict access to protect the service, investigate misuse, or comply with law. Deleting the app, signing out, or requesting account deletion does not by itself cancel a paid subscription.

3. Fitness and nutrition information

OnlyFit uses the answers you choose to create a fitness profile, estimated starting metrics, workout suggestions, and meal plans. Authenticated workout and meal plans are available according to your access status. Features and content may change as the service is updated.

Our content is general wellness information, not medical diagnosis, treatment, or a substitute for advice from a qualified professional. Exercise and diet involve individual risks. Consider your health, allergies, and physical limits, and seek appropriate advice before major changes. We do not guarantee a particular weight, strength, or health outcome.

4. Plans and current prices

New website plans use the fixed 30-, 90-, or 180-day periods below. The first payment is due at purchase, the second is scheduled 24 hours later, and the third 48 hours after purchase.

The second and third payments are equal. The first payment includes any rounding adjustment so all three payments add up to the exact plan price. Renewal charges use the full plan price. These prices and payment amounts apply only to new subscriptions; existing subscriptions keep their agreed amounts and payment schedule. Applicable taxes and bank fees may apply. Review the amounts and timing before paying.

5. Website payments and automatic renewal

By confirming a website purchase, you authorize Internet Investments Group to charge your selected payment method for the three amounts shown before purchase and for subsequent full-price renewals until canceled. Payment processing and any required bank authentication may affect the time a charge completes. Unless you cancel before the next billing period, your subscription automatically renews for the same selected 30-, 90-, or 180-day period. At the start of each renewal period, we charge the full plan price in one payment. The three-payment arrangement applies only to the first term.

Paid access starts after confirmation of the first payment and depends on subsequent payments being confirmed. Once all three initial payments have succeeded, the first term is fully paid. A failed payment may interrupt access. Store purchases follow their provider’s terms. Existing website subscriptions purchased under daily-billing terms keep their original daily charges and automatic end date; they do not convert to this new scheme. Existing free access does not become paid automatically.

6. Cancellation

Cancel in your OnlyFit subscription settings before the next scheduled payment to stop future charges. If you do not cancel before the next billing period begins, we charge the full price again for your chosen period.

1. Cancel in your OnlyFit subscription settings before the next scheduled payment to stop future charges. If you do not cancel before the next billing period begins, we charge the full price again for your chosen period.
2. For a purchase billed through Google Play or Apple App Store/iTunes, you must manage and cancel the subscription in the subscriptions settings of the Google Account or Apple Account used for the purchase. Cancelling in OnlyFit does not cancel a store-billed subscription. For a Meta-billed purchase, cancel through the subscriptions settings of the Meta account used for purchase.
3. Keep the cancellation confirmation. Do not rely on deleting the app, requesting deletion of your OnlyFit account, signing out, or stopping use to cancel recurring billing. If you cannot identify or access a purchase, contact support with its transaction identifier.

Cancellation stops future charges after the current paid billing period and normally keeps access until that period ends. During the first three days, this can end access before the full plan term. After all three installments are paid, access continues through the paid term. Cancellation does not automatically refund completed payments.

7. Offers and included features

A discount, bonus, trial, or extra material applies only when expressly shown in the offer. Before purchase, checkout must identify the introductory amount and duration, and the amount and frequency of later charges.

We will not add another paid product without separately disclosing its price and recurring nature, if any, and asking you to accept it. Existing free test access does not become a paid subscription without an express purchase.

8. License, content, and acceptable use

While you have the required access, we grant you a personal, limited, non-transferable right to use OnlyFit and its digital content for your own non-commercial fitness use. OnlyFit and its licensors retain their rights in the app, designs, exercise and meal content, and software.

Do not resell access, share credentials commercially, bypass access controls, interfere with the service, or copy and redistribute protected content except as allowed by law. You remain responsible for the accuracy and legality of information you submit.

9. Third-party services and platforms

Stripe hosts checkout and processes web payments. Email delivery and app distribution depend on third-party providers. Their own terms and privacy notices may apply to their services.

For subscriptions purchased using Google Play or Apple App Store/iTunes billing, the applicable platform administers the payment method, recurring charges, and subscription cancellation through the account used for purchase. Store pricing and payment terms appear before confirmation and may differ from website plans. Check the purchase receipt to identify the billing provider and use that provider’s process for any refund request, subject to applicable law. For Meta Horizon Store subscriptions, Meta administers billing and cancellation through the purchasing Meta account; its purchase screen and receipt govern the price and renewal terms.

10. Currency and taxes

Web prices are shown in the currency determined from your browser language preferences when available. Stripe shows the final amount and currency payable before purchase. Your bank or card provider may apply conversion or processing fees. Applicable taxes will be handled as required by law.

11. Refunds and statutory rights

Our Refund Policy applies to each website payment, including an installment or renewal. A payment may qualify for review if requested within 14 calendar days and there has been no meaningful use of paid access since that payment, subject to verification and mandatory rights.

Read the Refund Policy

12. Availability and responsibility

We aim to provide the service with reasonable care and may need to maintain, update, or temporarily interrupt it. We cannot promise that every device, connection, feature, or item of content will always be available. If a material problem prevents paid access, contact support so we can investigate and apply the Refund Policy or a legal remedy.

We are responsible for losses caused by our breach where the law makes us responsible. We do not exclude liability where that would be unlawful, including for fraud or harm caused by gross negligence where applicable. Mandatory consumer rights remain in force.

13. Questions and disputes

Contact us with your account email and a description of the issue so we can try to resolve it. These terms do not require arbitration or waive a right to bring a claim before a court or regulator where applicable law gives you that right.

14. Changes to the service or these terms

We may update the service or these terms for product, security, legal, or operational reasons. We will communicate material changes affecting an active subscription when required by law. A change does not authorize an undisclosed charge; any mandatory right to cancel or seek a remedy remains.

15. Contact

For account, billing, cancellation, or service questions, contact Internet Investments Group through the support page below. Include your account email and, for a payment question, the transaction identifier. Do not send a full card number or security code.

Use the email associated with your OnlyFit account when contacting support.

16. Email communications

We may email the address you provide with sign-in codes, account and security notices, purchase receipts, billing and subscription information, and access or delivery messages needed to provide OnlyFit.

Promotional emails, such as offers, product news, and training tips, are optional. New accounts have Email updates set to Yes by default. We send promotional emails only when we have permission or another lawful basis that applies.

You can turn Email updates to No on our unsubscribe page. If we introduce promotional emails, each will include a free unsubscribe link. Turning Email updates to No does not cancel a paid subscription or stop essential sign-in, account, security, purchase, billing, or access messages.

Turn off Email updates